news.com.au
Jetstar reviews first-come seating
December 15, 2004
CUT-price airline carrier Jetstar's first-come, first-served seating arrangement is under review.
Some regular flyers had not been able to adjust to the seating method, which saved time and money over allocated seating, corporate relations manager Simon Westaway said.
"People have become accustomed to our model, but being accustomed to our model means we have to be attuned to what the marketplace is saying," he said.
"So we're going to assess the unallocated seating policy against a number of other elements of our airline."
But a review did not necessarily mean the end of the unconventional seating arrangement that helped the Qantas discount carrier keep costs down.
Colour-coded passes or conform to market demands?