The more I observe the full service carrier operation the more I see advantages in the Jetstar operation.
Delays due to:
1. Catering. Incorrect loading.
2. Seat allocation causing congestion whilst pax in the middle and front of the cabin try to stuff oversized bags into the overhead lockers whilst people seated towards the rear try to get past.
3. Lounge members slow to get to the aircraft as they know the aircraft will wait. Passengers know the aircraft cannot depart without them when their bag is on board.
4. Waiting for connecting passengers and bags.
Grumpy passengers due to:
1. Expectations about the food and drink that ain't met. No one tells a passenger that their taste buds are far less effective at altitude due to lack of O2.
2. Complicated inflight entertainment systems that don't work properly and ain't that reliable no matter who the airline is.
Full service airlines having to over-book flights because passengers cannot be bothered cancelling the flights that they are not going to travel on knowing they will not loose the fare.
It jusst goes on and on....
Last edited by VC9; 15th Dec 2004 at 14:16.