Its unfortunate we have managment who couldn't care less about staff or customers. Yes there are some bad crew out there who also don't care about customers but they are in a minority. Most of us want to offer the best service possible but have very little in terms of product to offer.
The economy service is embarrising, hot meals are tiny and for long flights the tray looks empy. Of course we always run out of meal choices. I find it hard to believe that Qantas insist on undercatering on nearly all flights now days. Do other airlines do this? All to save a few dollars to go in the pockets of the greedy management.
Of course these people have no idea whats going on in economy, they always sit up in first class where the product and service are excellent.
They keep refering to Qantas as a premium airline but have no intention of injecting the money to allow us to be that.