panda-k-bear
It could have been dealt with quietly, of course.
BUT by bringing it out in to the "open" the pressure multiplies on those responsible to try to attempt to do something about this.
I think it's good to expose these things as we crew get thrashed daily by security personnel thinking they are doing a worthwile job touching us up, when the REAL security issues are much more difficult a task to carry out!
Can they really be bothered???