Fantastic Job Steve!!
Do the words Pre-Flight mean anything to you?
Or do you rely on the same useless engineer that put the thing together wrongly in the first place to have a look at it for you on the their daily inspection?
You guys need to have a good hard look at your selves, when you are finished patting each other on the back.
Is it beneath you to climb up on the machine and have a good look? Do you have a ladder available?
Have the engineer involved been factory trained? This problem is made very clear on the factory course. Or do we partially train our engineers and then let them work it out for them selves?
This company, in making the same mistake twice has made a fool of the engineering management and quality system. Making the mistake three times is exceptional.
Well done!! Great job!!