419
thanks thats exactly the problem , im missing programs that were there before I cleaned the harddrive , I was sure I loaded everything that came with the computer back in but ill check again to see if there is a utility disc that has slipped past me .
also thanks to Richard ive tried both of these with no luck there must be a dvd program that comes with my hewellet/p laptop that I have miss placed like the utility disc that 419 mentioned ..