NS Driver:
How about dealing with the subject of the thread. Tell us about how to really handle disable passengers? From what has been said it looks like there are two ways?
VB's way and everyone elses way. Your both very sad people.
Not defending the
VB staff member involved in this particular incident, but to answer your question I seem to recall a disabled QF passenger in the somewhat recent past who got a $5000 taxi from Brisbane to Adelaide after being denied passage by QF, due to him not travelling with a carer....
and again I will say that I am not defending
VB in this circumstance, but its a bit of food for thought
And further to this, the Guide Dogs Association of QLD commented in todays (Saturday 13th November) Courier Mail:
Guide Dogs Queensland spokeswoman Trudy Atkinson said she was surprised about the Stewarts' treatment but believed this was an isolated incident.
Hardly an ongoing theme?
And once again I will say I am not defending the staff member involved, but one incident is hardly a trend is it??
Edited for clarity