Yep, good to see the turnaround on the Deadheading.
Just need to sort out the Classroom and Sim stuff now.
Have to agree that leave shouldn't count, as for Reserves...........hmmmm not sure about that one.
Actually thought the letter from A al R was quite good, however expect that TCAS had a large part in it.
It was nice to see a reasoned reply from the management, maybe a view of things to come?