1. Reduction of needless process and the people that create it, especially in engineering.
2. Establish the options for ALL new markets, not just the ones that we think we should be in.
3. Aggressively seek every ATC and ATC engineering contract worldwide and if we don't have the staff then hire them.
4. Do you add value? No? Bye!
5. Listen to ATC staff a LOT more.
6. Listen to out airline customers even more than that.
7. Target the UK NATS workforce for the needs identified above.
8. Close what used to be called the EU at Hurn.
9. Buy in top flight project managers to teach ours!
That should take around five years. No paper planes, fewer accountants.