CDs work fine on normal players. Seems normal.
OS = Windows XP Home Edition. Media Player version 9.
I have just tried using the RTFM mthodology - and found that something called MatchMusic Jukebox is missing (from the music folder, a search suggests that no file containing the term Jukebox is present on the hard drive(s)).......
Eh..?
How do I (a) obtain it and (b) install it? Maybe its time to contact HP?