Outlook Express 6 woes
A friend of the wife asked me to help with a friends pc, they have been unable to get OE to send/receive any mail for a while.
The following messages are displayed:
The connection to the server has failed. Account: 'pop3.rdplus.net', Server: 'pop3.rdplus.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
The connection to the server has failed. Account: 'pop3.rdplus.net', Server: 'smtp.rdplus.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
I know the mail server works as I transferred the e-mail settings to my pc and downloaded all the mail that was there.
The pc in question also has Norton AV and internet security installed, when trying to do a liveupdate it says that it is unable to get the file and the error number os LU1814, had a look at symantec website and it could not even recognise the error code, it is NAV 2002. I downloaded it manually and did the update that way, did a full virus scan, spybot etc, and the pc was clean.
I have turned off windows firewall, (not sp2) I did install sp2 to see if that helped but no luck.
Obviously there is something blocking OE to access the mail server, anybody any ideas??? rdplus is readers digest, I hooked the pc up to my broadband connection and can access the net ok.