I am a figment of my own imagination
Join Date: Oct 2000
Location: Jeddah, Saudi Arabia
Posts: 726
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MaxAlt in light of present circumstances and aware that feelings worldwide are running high would explain to pax that the matter is going to be investigated further. Investigate other members of the party and if not satisfied with the results ask the party to take another flight. That is what the public is entitled to and part of the duties we are required to exercise our judgement over, the safety of the flight.