What date are you flying on?
"ALL passengers (no exceptions) must be available at the gate for boarding:
Rapidair (Toronto/Ottawa and Toronto/Montreal) 20 min.
Domestic (Within Canada) 25 min.
Transborder (between US and Canada) 25 min.
International (including Caribbean and Mexico) 25 min.
International flights departing from Toronto 60 min.
Failure to meet these deadlines may result in the reassignment of any pre-reserved seats, cancellation of your reservations and ineligibility for denied boardings."
May I suggest your travel agent isn't on top of things, (put mildly) and based on the above, you should be able to either demand an earlier flight to Toronto or the later Heathrow flight if there is space available.
Last edited by Rollingthunder; 6th Oct 2004 at 23:47.