I agree that e-ticketing is only for the airlines! However, with self check-in (online or machine) and fast bag drop facilities, I am more than happy to print a single peice of A4 paper. Also, with the confirmation email on-line and a copy of the print file on my lap top, I can regenerate the paper fairly easily.
Hopefully, once we have got folks onto e-ticketing, we can then move onto smartcard ticketing. However, that is probably eight years away on the high density routes and another ten across the world. But, like e-tickets, it will happen.
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"I tell you, we are here on Earth to fart around, and don't let anybody tell you any different." Kurt Vonnegut, Jr.