I have to side with Bear Cub a bit here. I'm sure the CAA are doing their best in the present JAR chaos (which should have **** all to do with GA anyway) but a) not everyone has internet access and b) it doesn't help when they send out 2 or 3 year old, out of date, application forms for the 'night rating' which is generally all the student sees. No wonder people are confused.
And before anyone thinks I'm having a stab at the CAA I'm not - they've always been very helpful when I've dealt with them (when I can get through anyway). JAR on the other hand......