I've been with Aol since 1999 and have never had any major problems. I (and the families) email accounts rarely get hit by junk mail, maybe once or twice a month, are we missing something?
Same here, no probs since 1999ish.
Some of the special offers are a bit difficult to obtain, like the faster internet access offers currently going around in France. The given phone # 0811025180 to subscribe to this gets you no connection to anyone!
I found the 'Help' response via AOL USA is far better than the European version.