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Old 28th September 2004 | 09:17
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Daysleeper
 
Joined: Oct 2003
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AOL a warning.

When is an account cancellation not an account cancellation. When its AOL

Having phoned up to cancel my dial up account after I got broadband I was given a "free month" to move all my emails across to my new address etc. After this AOL started charging me again. I know I should have spotted it sooner but my daughter had just been born and I was a bit busy so I didn’t spot it for 2 months.


In short if you want to cancel AOL get a "4 digit cancellation number" then and there. Accept no free months or other crud. Otherwise they will deny ever receiving your phone call and go right back to charging you whenever they feel like it and you will never get the money back.

Better still don’t use them at all and go with someone else.

AOL
Ar eholes OnLine

dont belive me look at this

http://www.my3cents.com/search.cgi?c...&wrapper=&uid=
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