PPRuNe Forums - View Single Post - What do you do when pax don't show at the gate ?
Old 20th Sep 2004, 06:08
  #7 (permalink)  
BEagle
 
Join Date: May 1999
Location: Quite near 'An aerodrome somewhere in England'
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I've only been guilty of inconveniencing an airline once by being late at the gate after checking my luggage in.

After initial check-in, I went to a LH business lounge with plenty of time remaining. Unfortunately though, I mistook the boarding time for the departure time. The boarding pass had the boarding time, whereas the departure screen showed departure time - my cock-up pure and simple having thought the boarding time was the one displayed!

A rush through the endless corridors between the lounge and the gate (this was at FRA) and I arrived breathless, apologetic and sweaty! They were very understanding and at least they hadn't had to offload any bags!

Perhaps if flights actually boarded at the 'boarding time', passengers might respect it rather better? Assuming, that is, that they haven't made a mistake, got plastered in the bar or wandered off shopping?

How many times have you seen 'Boarding Time 2015' on the ticket, turned up at 2005, then sat there until 2025...?? The trouble is that passengers may then expect that they can always be late, knowing that 'boarding times' are rarely accurate.

No-shows should certainly be investigated where possible; I imagine that the Russian police in this instance were making sure that no security risk was being posed.
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