May I put in my bit
worked in both chkin/gates and on the line as despatch. No shows usually get lost at departure lounge - fall asleep/drinking in the pub gone to the wrong gate even snogging others they have just met does happen!. Some actually go home if they live near enough and then get stuck getting back.. Had some went to the other terminal and then forgot which flight on and sat looking at the wrong boards. Others gone on a jolly on gatwick express to London as thought plane would wait!
Sometimes pax decide that don't want to go fear of flying feeling unwell pax off loaded but not removed from the system so still showing with bags on board !!!!! worst sniario no communication from anyone about these.
No recking on to the flight if name mispelt and not identified. How many more would you like to know about? Basically only way to check is do calls on board have good gate staff talk to checkin box sup/ tell everyone on board and worst for loaders tell them to start looking. Totally agree with off load if not at gate when bags found
Only way to make them believe that the plane is not a bus stop!
Hope not too long and winded
Tall and tasty