My first medical emergency!
I've only been on-line for just under two months and had my first medical emergency. It was serious enough to divert. I've written what happened for non-crew, so sorry if it sounds really obvious, but I really couldn't be bothered to type it all out again!!!
"I was doing Palma and then Aberdeen and it was such a long day. We were doing our last flight back to London from Aberdeen and we were released from service and we finally managed to get organised and started the bar service. I was halfway up the cabin wehn I noticed this lady looking really strange. Her eyes didn't look right and I just stopped and stared at her. It seemed like ages, but it must have been seconds before I realised she wasn't well at all. I turned to my collegue and said, "She's not right, do an emergency call to the others" so she rang the call bell six times, which means we have an emergency. Before I could make sense of what was happening the other crew were with us and were assisting the passenger. She was fitting and being sick and it was awful to watch. I was just standing there helpless as there is nothing you can do for an epileptic fit. The others just took over instantly and the supervisor went to notify the pilot. When she went into the flight deck the pilot was pre-occupied with engine trouble!!! The passenger was grey and couldn't even focus on us her eyes were just rolling and she was out of it. It was then the pilot made a pa and said we were diverting to Glasgow and we had four minutes to landing. There was stuff everywhere and the cabin was no-where near secure. I just went in to action mode and put everything away and secured the cabin by myself while the others helped the lady and gave her oxygen e.t.c. Before I knew it we were on the ground surrounded by all the emergency services and we opened the doors and the police and ambulance came on board to assist the passenger. After about half an hour they got off without the lady as she was declared fit enough to fly and we made our way back to London!!! It was a very quiet flight and for once the passengers all did what they were told instantly and didn't complain. They were all brilliant and really understanding and we gave them all the drink they wanted!!!!"