Danny - just checking in having being away. Thanks for the suggestion, I really said my piece to the Manager but I appreciate the contact for higher management.
I suppose I'm just frustrated in that it appears that LJL seems to have been deliberately designed first to make money with pax coming second.
Thanks for the all the other contris on this. Pax-man, what can I say? Only that I'm glad reading your reply that I do the absolute minimum flying by civ-air