Well you've finally done it I reckon. You've broken that very fragile link between cockpit and cabin laughingly called at QR, CRM.
I've just returned from several sectors of "no food, no drinks" and I fear the only people happy with the new procedure would be yourself and the lazy cabin attendants who take your Queen's shilling and report all misdemeanours to you under a cloak of secrecy. Much like what happened during WW2 with the Gestapo informers, I would think?
Previously, the tray of sandwiches (which by the way you can now save money on as they're intended for on ground) would be tossed in to us with a cheery "Can I get you anything?" "Only if you have time." would be the normal reply in my experience. Just HOW did that cause a problem to ANYBODY!
Yes, you, the greatest CEO since you looked in the mirror, you have really achieved something here. Confusion, anger, embarrassment, to name just a few.
Congratulations from the pilot group. What's in the pipeline next? Come on, give us a preview? Congratulations are also in order for our Flight Operations leaders in allowing this to happen. A hearty 'Well done!' from all of us out here on the front line.
Oh, and thanks so much for copying the memo to us. Or did I miss it?
Last edited by knotaloud; 14th September 2004 at 12:11.