Bino's last lines are the key: the outdated, politically correct procedures. I am sure most controllers here try their best. Flying in and out of SY frequently I can only shake my head in disgust at the whole system when, for example, we have a 35 minute CTMS push delay, push accordingly, then get 42 minutes of airborne holding! Or having speed restrictions imposed then cancelled 5 times on a ML-SY sector. And this is mostly in benign weather, although you KNOW you will be assigned the least favourable runway WRT wind, and can usually see the airport from 100 miles away. I have flown, albeit briefly, in the USA and although not a supporter of America, their controlling at Primary airfields puts us in the Dark Ages. (rant over!!!)