This 'Sam' who started this nonsense is quite simply an idiot. Apart from being a wholly fictitious incident besmirching the good name of an excellent airline, he then compounds the thing by making up garbage about passengers flying on Aurigny instead (to Luton?). What's he been smoking? Where do they get this nonsense? So when people who spread nonsense like this get strongly challenged about the veracity of the nonsense they spout, it should be understood that people should try and confirm FACTS before they attach airline names to non existent incidents or they will be most strongly pulled up.