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Old 1st September 2004 | 19:54
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jimgriff
20 Anniversary
 
Joined: Feb 2002
Posts: 747
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From: (LFA 7a)
UK Broadband question

Hi Chaps,

I was on ISDN. Had to convert back to "normal" phone socket to get Broadband check done. (cost me £50 for the priveledge). Was assured it would be OK before I converted. I live 3 miles from a digital exchange.

All ok on checking and went ahead and ordered the dogs cahoonies BB package.
3 days later phonecall from BT ( Telecoms provider) telling me I had only scored 59.9 out of 60.0 and therefore could not have BB!!! (these numbers could be transposed, I forgot what he said) It transpires that the line length to my house is some 25 meteres too long. I asked him if he was extracting the urine and he assured me that he was not and there was nothing else he could do.
I could have ISDN ( £50 to convert socket in house back) if I wanted.

Where can I turn next? BT is an unwealdy beast to complain to and you never get a serious answer anyway.
NO I CANNOT MOVE MY HOUSE 25 METERS NEARER THE EXCHANGE.

Suggestions please?

Comp= XP + sp2, 512 ram , P 4 2.8, DVD ROM, 40gb HD etc etc
jimgriff is offline