Same here. It recognises Norton AV 2004 on one computer, but not Norton AV 2002 (current, updated and legal) on the other - even though both state "All of the Symantec products installed on your computer are currently up-to-date." No doubt a temporary thing which will be sorted out soon....?? Meanwhile I've turned off the so-called virus protection monitoring on the security centre thing because it clearly isn't working.
But over 90 Mb to fix the faults in the basic Win XP??
Just got through to the advice line - in the UK it isn't 0860 60 10 100 as inidicated on the MS site - it's actually 0870 60 10 100. Eventually they tell you to redial 0845 090 2025 - so that's the no. to ring for SP2 queries. They allege that it's Norton's problem and that they should come up with a fix. Which, of course, is typical MS bolleaux. That's like saying "We've got something which can tell you if your printer needs new ink cartridges" - but which only monitors, say, magenta and cyan and can't tell you about yellow because its database doesn't include yellow. The bloke on the other end said that he'd pass on the observation - but I doubt whether any fix will be forthcoming from Gate$' empire!
Last edited by BEagle; 27th August 2004 at 08:12.