Sack Mike Street, an incompetent, patronising and arrogant fool.
Listening to him spout his rubbish was depressing. Those comments are for inside a meeting room, grovelling apologies and a commitment to customers is what was needed today.
I've reached the point now where I feel like telling someone I do live experiments on furry animals rather than tell them I work for BA, I'd feel less of an outcast
They spend their whole time bleating on about costs of this and that and savings and they're killing the company.
Andwhat's that muppet we've just recruited as a chairman up to?
Skippy had better pull his finger out as well, they're all fiddling while Rome burns and it's like watching the story of the emperor' new clothes round here.
p.s. Employ accountant to count money not decide company policy.