Serious problems seem to continue and get worse. No sign of Eddington fronting up for the company on press and TV on this or the strike threat and in the TV pictures of the terminals theres no sign of the management walking the floor. BA is the best payer and has the best general terms and conditions in the UK industry. The problems show its not really all about money,- its about people management and its not complex stuff. Its about getting out of offices and meetings and onto the floor and ramp and wherever people work and just talking to them. "Laptop management" simply wont do and nor will suited state visits, in-touch days where once in a decade some managers meet actual staff and customers. These things are just patronising. What is important,- and any manager worth their position should instinctively know, and enjoy, -is constant day to day contract with the real world. BA has become entangled by its own processes and proceedures,- talks a lot about people issues, political correctness etc etc but seems to lack both people skills in actually relating to staff and customers ,and competitive and business instincts when dealing with the market.