what's going on?
What is going on at BA? A huge % of the workforce are dissatisfied with pay and conditions, literally thousands of lost bags, staff shortages and "technical" (or poor maintenance?) probs causing cancellations and delays left right and centre and a notable increase in 777s and 747s in significant emergencies (LHR-HRE, LHR-YYZ, MIA-LHR, LHR-MIA, PHX-LHR.....)
What next?