Shortage of staff and 3 long haul flights cancelled due to technical problems are blamed for yesterdays problems. Another 10 flights cancelled today. What a way to treat their customers as nobody was telling them what the problems were.
This company is going from bad to worse. Why should anyone book with a company with so many problems and have a management who do not have a clue about what is going on.
These let down passengers will not travel BA again and a lot of them will have been transfering to long haul where the money is made.