Dangerous Man,
HLA are still at STN, the reason you cant get through is because apparently the genious managment there have made the receptionist redundant and now the phones have to be manned by ops. Im sure the Ops dept there have enough on there own plate to deal with than hundreds of calls a day of no importnace to them.
I think their management should perhaps consider their actions before doing things!
Ive heard from a few guys there about the rapid demise of a once great//effiecient company.
Oh well, guess everything good must come to an end
Snoop