oh I remember him! but what about the cabin crew manager!!!! she's even worse. togther they are the Kray twins! At least your interview is the only time you will have the dis pleasure of meeting this awful character, the rest of the time she sits in her office, door locked picking out names from her hit list! oh you might have the misfortune of bumping into her on her frequent jollies to tesco! she'll give a grunt..........how sweet she is.