ettore -
I totally understand where you are coming from, and to answer your question....
To make a long story short: Are you still expecting crew members to smile, knowing their bosses are killing their job?
Yes.
Whilst I know how difficult changes like that can be, and how hard it must be for the crew to adjust to such a reversed environment, I would be asking the question, why are they still there?
Unfortunatley I think in that situation there are only 2 options. Either grin and bear it. Or leave.
Personally if I was in that postion I think I would choose the second option as a happy work place with high morale is important to me.
I think the decision comes down to each individual and what it is that they value in a job.
Have a great night.
Raver
