It concerns me that you were gonged out at 15.5Kg
I must look like a 9st weakling to a Dutch check in agent, tallest people in Europe, they tell me
Seriously, 15kgs is getting on the heavy side, IMHO and this episode is quite Nigel like, with the marketing people promoting a big concept and the Ops people dealing with the day to day reality - I wonder what the internal guidance is ... Departures Beckham, where are you when we need you?