Updated to say that, even though Mayrhuber's office expected that the London Customer Service people might now provide some answers, I've heard nothing for over a month.
Last night's trip back from FRA was as bad as ever; totally inadequate in-flight catering and only 3 cabin crew.
LH appears incapable of understanding that the 'thousands' of complaints they've had from customers since they introduced these cut-backs are just the tip of the iceberg. Intra-European Business Class flights are very expensive indeed and customers deserve much better service than they're currently receiving.