Dear Aksai
I now revise my opinion.
You were a gold card holder, travelling on a full fare Y ticket, BA messed up your reservation and then made an issue out of it in the middle of the check in area.
Their local staff must be barking mad and a letter to Rod would be my response.
Dear Paddy
I am generally supportive of BA on this forum, as a reference to my past posts will show, but many others dislike BA because of perceived arrogance. Your posting does rather give them ammunition. Are you sure that you are from BA and not the dirty tricks dept of a rival?
Last edited by Final 3 Greens; 25th Jul 2004 at 06:16.