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Old 24th Jul 2004, 08:26
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Helen49
 
Join Date: Apr 2003
Location: UK
Posts: 445
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Angry Baggage delays at Liverpool

Arrived at John Lennon last evening from IOM. Airborne for 27 minutes, baggage eventually arrived on the carousel 47 minutes after parking. No members of staff in the baggage claim area, so nobody with whom to query the delay (except Special Branch looking for Ossama BL, who said that this delay was typical). Only one other aircraft arived during the period.

Is there not a requirement for a member of staff to be around as part of the airport duty of care? There were children playing about by and on the moving carousel and no member of staff to warn of the dangers.......the parents were ignoring the problem!

Clearly it is a low cost airport with a low level of customer care!

H49
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