Spot on Ozgrade, the TWUs idea of a " sweatshop " is working more than 30 hours a week for less than $1000
I know for a fact similar practices occur in QF, having a few mates that are baggies in search of the elusive dollar. There are no restrictions placed on them ( rightly or wrongly ) and it is not unusual to do 2 shifts in a 24 hour period, as well as working in excess of 7 days, on RDOs etc.
I'm sure their hourly rate is probably higher than Jetstars, and therein lies the problem, with relation to the complaints.
Almost forgot, there is a big difference between being at your place of work for 19 hours and working for 19 hours.