We are our own worst enemy. Some like to keep passengers informed (by PA) to a nauseating degree. Every heading and altitude change is announced, along with the reason. Passengers are getting accustomed to all this BS, and when it doesn't happen, they jump up and down.
About time we got back to flying the aeroplane, the FA's looking after the passengers, and the passengers sitting back and enjoying the ride...without complaint thankyou.
