Ryanair don't refund either which is a disgrace as it is our money if we haven't flown.
However, the good old cost of 'administration charges' which they claim, negates any refund. It is amazing that the cost of administration always equals the amount of tax paid.
It is an extremely nice money earner for all airlines and in fact it would be extremely interesting to know exactly how much totally clear profit they make out of this sideline.
In fact, it would be extremely interesting to see what the legal side is - any lawyers out there?
I would have thought that if you pay for your ticket by credit card which probably most people do these days, then it should be easy to just refund the credit card like any other business does and if it goes back on the same card they do not pay the credit card company's percentage and the administration charge would be virtually nil - just the cost of a bit of paper and electricity.
aa