Richard
Thanks for the idea, with my limited knowledge I had actually thought of that one! The problem is not that it hangs up after carrying out the 'send and receive', it's that it drops the connection as soon as I press 'send and receive', leaving the 'checking mail' window hanging until the dial up connection box reappears and I connect again!
Hi Liam
You're right, can't do the first option!
Unfortunately, after 'system information' in your second option I do not get a 'Tools' option. There is an 'Internet Explorer' option, but no 'Tools' or 'IE Repair Tool' option behind that. Any ideas?
PP