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Old 29th June 2004 | 09:47
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Pilot Pete
 
Joined: Aug 2000
Posts: 1,695
Likes: 1
From: Egcc
Connection drops when I send and receive

Be gentle with me guys, I'm a 'user' not an expert!!!

I have a problem which searching here and everywhere else has not solved.

In the last few days when I do a 'send and receive' in Outlook Express it instantly disconnects my connection and I have to re-connect with the 'dial up connection' dialog box. This is the instant I press 'send and receive' and not because the 'hang up when finished' option is selected.

I have reloaded my modem software but that has not solved the problem. I guess you are going to ask lots of questions about what version of this that and the other I have, well it's Windows 98 on BT Broadband with an Alcatel Speed Touch USB external modem. Which version of Outlook Express I don't know so if it's important perhaps someone could tell me how to find out?

The connection is not affected by Internet Explorer, only when I 'send and receive'. Any suggestions most welcome.

PP
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