um..............
.......continued to HK after they were convinced by all the facts and by ops in HK that their assessment, that there was strong likelihood of a strike, was wrong
But surely the FACTS were that there WAS a tailstrike and that their assessment, that there was a tailstrike, was CORRECT?
The question that is not answered in the report is this:
Is there a weakness in the CX training that would predispose a Captain to accept the advice of a non pilot desk clerk in Operations several thousand miles away rather than his own assessment of the situation.........