their Qantas flight from another state arrived late
Why should Jet* accommodate them? Surely responsibility resides with QF here?
Okay, okay, they're one & the same, but do you think they'd fork out if the punters came in late off DJ, SQ, TG etc, etc. In other words, this is Jet* in damage control & any opportunity to get some good press is being handed to them from QF's plate.