Hold on people, let Heavy Crew have his/her say. HC is expressing views that are expressed on the other side of the flight deck door. Heavy Crew is giving time and effort on this forum to enable us to either modify our behaviour (to try and change opinions) or at least give us an insight to what is happening behind us. Let's face it, most of BA cabin crew don't give us the time of day. HC is actually trying to make a difference and I salute them for it. Don't shoot HC down just because one does agree with what they are saying.