Question: How do u take care of an obese flying customer? (Inspired by the below news report)
NEW YORK - In June 2002, Southwest Airlines began enforcing its longstanding rule of charging extra-large passengers for two seats. One month later, a man and his sister threatened to sue after they were denied boarding when they refused to buy extra seats. The airline later refunded the cost of the original flight and apologized, saying the siblings had not been asked to pay for extra seats at the time of purchase.
The problem is an impossible one for airlines. As the Southwest case shows, they risk litigation (not to mention negative publicity) if they are seen as biased against the obese. But how to reconcile that with the comfort of thinner passengers, who may find their paid-for space invaded by the avoirdupois of a super-sized neighbor?
Some possible solutions are as follows:
Let passengers who need two seats have the second one at no extra charge
Passengers requiring a seatbelt extension must buy a second seat at half price.
Charge the obese full price for every seat they take up.
Require them to buy a first-class or business-class seat, which are roomier.
Don't "handle" these alleged problems at all. Treat the obese with respect.
What say u?
