I think we all do appreciate that sometimes sh!t does it the fan for every airline at some point, but it seems with baby at EMA it appears to occur more regularly than elsewhere. Its true we do get days when it all runs well but ever since we started LGW operations the reliability of our flights has nosedived. I do think it is partly to do with having a small fleet spread very thinly throughout the country. Baby has no spare aircraft so they have to rely on to cancel flights (not a popular move), subcontract Titan or Channex in, get what they can from bmi or just operate with horrendous delays. Would you be happy with a 3 hour delay upto Edinburgh???
Don't get me wrong i think baby has a good concept and a strong product but with EZY and FR as its nearest competition, who seem to be operating with far fewer delays and (probably) lower prices, how can they not be a certain amount of migration of passengers from baby to them?
Last edited by BDWW; 9th Jun 2004 at 17:55.