i agree
i would also like to say i agree with "overhere".
essentially its all about teamwork.
the majority of crew do remember the priciples of CRM.
i always say that in the service industry there is no room for 1. ego and 2. dominat personalities.
and too, there will always be fellow co workers who think they cant be told what to do and disguise that as bullying etc. thats another issue - not being able to take feedback.
flying is like family. you work hard together, and you laugh together.
as "overhere" says, to hear a pax say thank you at the end of the flight means its all worth it.
go out there, be yourself and smile!