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Old 28th May 2004 | 08:47
  #13 (permalink)  
Codman
 
Joined: Feb 2004
Posts: 242
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From: West Midlands
Notwithstanding the companys right to do with its a/c exactly what it wants to do, it wouldn't have done any harm for EZY ops to pick up the phone and call either CFMU or the PMI/BCN watch manager to explain the situation.

On the odd occassion in my past existence when it became necessary to reroute or divert a/c it made the crews jobs so much easier if the contoller was already aware of the request before he heard it on the r/t. Spanish ATC's english is generally good but how many could translate 'commercial reasons' without any fuss?

Over the last few years computers really have damaged 'proper' communications in this industry. a quick chinwag with the chap dealing with the problem often makes the problem go away.
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