If this thread proves anything, it is that civility and manners have taken beating in our modern day culture. I would be fired from any of the jobs referred to in this thread if I personallyexperienced the finger snapping, rude, behavior of some of your customers. As for the gentleman
with the 5 pieces of luggage, he would have been forceably removed from the plane (I'm 6', 240#) with or without the jet way. I wouldn't much care. I have only had one client ever snarl at me in 25 years and he had to crawl to get me to accept him back again, and I do mean crawl.
I promise you that neither me nor my children will display such abominable manners on your flight.